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Cancellation/Return Policy
All sales are final. If life happens and you decide to cancel an order that has not yet been filled, the amount spent will be converted into store credit for a future purchase with us. We do not issue refunds unless we cannot fulfill your order due to reasons outside of our control. If you need to cancel your order, please email us with your order number and cancellation reason. In the event we are unable to fill an order, we reserve the right to cancel it, and a full refund will be issued.
We do not accept returns of live animals or hatching eggs for any reason whatsoever. Please understand that once you drive off with the animals you have chosen to raise, they are now yours and are under your care. Anything that happens to them after you take them is beyond our control, thus, we cannot be held responsible.
We are not responsible for any vet bills.
We are not responsible for any predator incidents or any bacteria or virus contracted by birds living outside our farm.
We have the right to cancel any order or appointment due to unforeseen circumstance, or if we need to retain for our own breeding stock.
